CX refers to the experience given by the organisation to a customer throughout the different touchpoints in the customer life-cycle.
A complete breakdown of my productivity methodology and processes to ensure that I'm working both efficiently and effectively.
This is an article I wrote for the ACCA which covers my thoughts on becoming an accountant along with commentary on climate-tech and VC.
How I use Roam Research to manage my knowledge and daily productivity
Task based workflow analysis using ToDoist